Hi! I’m a UX Researcher & Service Designer.

I excel at synthesising data into actionable insights and strategies, helping teams to build shared understanding with users and deliver customer centric designs that drive business success.

Featured Articles

How Kpop Masters the Art of Service Design

Lemon Tea & Rubber Duck: LinLee’s Marketing & e-Commerce Strategy that Drives 700+ Daily Sales across 1500 stores

PayMe By HSBC: How Branding Can Enhance Customer Perception of Security. The article was featured on HSBC’s Create website

How Tech Innovates in China, from Dust till Dawn


What Makes Insights insightful? A beginner guide to Writing UX Research Analysis

More About Me!

Let’s create product to make a difference on people’s live.

Get in touch!